Where PlayStation Went Wrong With Cross-Play and Fortnite

Sony isn't helping their case with gamers by not only blocking Fortnite cross-play parity with Xbox One, and the Nintendo Switch. But, even blocking PlayStation Gamers progression from being accessed on other platforms. leading players from all platforms, criticising Sony and demanding Sony change their policy on crossplay in general. Sony's issued response, isnt helping the situation. Is Sony in the wrong, or are gamers blowing things out of proportion?